The College Board
45 Columbus Avenue
New York, NY 10023
Attention: Customer Service
From time to time, we receive reports of phone scams in which callers posing as employees of the College Board contact students and families attempting to sell test preparation products or requesting sensitive personally identifying information, such as credit card and social security numbers. These calls do not come from the College Board. This type of activity, known as telemarketing fraud, is a crime. Should you receive an unsolicited phone call from someone claiming to work for the College Board, even one that your caller ID identifies as originating from a College Board location (some of these callers engage in illegal "spoofing" to make it seem as if the call is coming from the actual company), do not provide the caller with any personal information. The College Board does not make unsolicited phone calls to students or families requesting this type of information. Representatives of the College Board only make calls to students and their families in response to student-generated inquiries and/or to provide students and families with information about a test or program for which the student registered. Should you have a question about the origin of a phone call you have received in which the caller claims to be from the College Board, contact us at 866-756-7346.
To make a complaint, and to obtain more information about protecting yourself from telephone and Internet scams, visit the Federal Trade Commission's Consumer Information site.
For more information about protecting your privacy online, we recommend that you visit these sites: