beginning of content:

Contact Us

Please select one of the following topics so that we can direct your request to the appropriate customer service specialist. We also encourage you to use our website and help center to find up-to-date and comprehensive information.

ACCUPLACER

Phone: 866-607-5223
E-mail: info@accuplacer.com

Learn more about ACCUPLACER.

Back to top

Admitted Class Evaluation Service (ACES)

Research and Development
The College Board
45 Columbus Avenue
New York, New York 10023-6992
E-mail: aces@info.collegeboard.org

Learn more about Admitted Class Evaluation Service.

 

Back to top

Admitted Student Questionnaire (ASQ)

11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-626-9795
Fax: 703-842-8795
E-mail: enrollmentsolutions@collegeboard.org

Learn more about Admitted Student Questionnaire (ASQ).

Back to top

Advanced Placement Program (AP)

Students
Email: apstudents@info.collegeboard.org
Phone: 888-225-5427
International callers: 212-632-1780
Fax: 610-290-8979
Website: AP Students

K-12 Educators
Email: apexams@info.collegeboard.org
Phone: 877-274-6474
International callers: 212-632-1781
Fax: 610-290-8979
Websites: AP Central and AP for Professionals

AP for Colleges and Universities
E-mail: aphighered@collegeboard.org
Website: aphighered.collegeboard.org

Advanced Placement Program in Canada
Director: George Ewonus
Suite 550 - 2950 Douglas Street
Victoria, British Columbia
Canada, V8T 4N4
Phone 1: 800-667-4548
Phone 2: 250-472-8561
Fax: 250-472-8655
E-mail: gewonus@ap.ca or gewonus@collegeboard.org

AP Course Audit
Questions about the AP Course Audit should be directed to the AP Course Audit Helpline:
Phone: 877-AP-HELP-0 or 877-274-3570
International users call 541-246-2500 (toll call)
Phone lines are available Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time.

Users with Course Audit accounts should sign in and utilize the Communication Center to contact us via e-mail.

Back to top

College Board Store

Questions about your order and requests for information about the publications offered in the College Board's online store should be directed to:

College Board Publications
PO Box 4699
Mount Vernon, IL 62864
Phone: 800-323-7155
Fax: 212-713-8143
E-mail: store_help@collegeboard.org
International Phone: 212-713-8165
Representatives are available Monday through Friday, 8:30 a.m. to 6 p.m. Eastern Standard Time.

Visit the College Board Store Map/Product List.

Back to top

College-Level Examination Program (CLEP)

P.O. Box 6600
Princeton, NJ 08541-6600
Phone: 800-257-9558 or 212-237-1331
Fax: 610-628-3726
E-mail: clep@collegeboard.org (Professionals)
E-mail: clep@info.collegeboard.org (Students)
Phone lines are available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time.

Learn more about CLEP.

Common Data Set

Questions or comments about the CDS can be e-mailed to cds@collegeboard.org.

Back to top

CSS/Financial Aid PROFILE

Students
Phone: 305-829-9793
E-mail: help@cssprofile.org
Phone lines are available Monday through Friday, 9 a.m. to 6 p.m. Eastern Time. Service hours are extended January through April to 8 a.m. to 10 p.m. Eastern Time, and are subject to change.

Financial Aid Administrators or High School Counselors
Phone: 800-239-5888
E-mail: help@cssprofile.org

Learn more about CSS/Financial Aid PROFILE.

Back to top

Data Licensing

The College Board licenses its college and scholarship information for published and research use. If you're interested in licensing arrangements, please complete this inquiry form.

Descriptor PLUS (D+)

11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-626-9795
Fax: 703-842-8795
Email: enrollmentsolutions@collegeboard.org

Educational Testing Service (ETS)

Rosedale Road
Princeton, NJ 08541
Phone: 609-921-9000
Fax: 609-734-5410
E-mail: etsinfo@ets.org

Learn more about Educational Testing Service.

Back to top

Enrollment Planning Service (EPS)

11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-626-9795
Fax: 703-842-8795
E-mail: enrollmentsolutions@collegeboard.org

Learn more about Enrollment Planning Service (EPS).

Back to top

Government Relations, Washington Office

1233 20th Street, NW, Suite 600
Washington, DC 20036-4302
Phone: 202-741-4700
Fax: 202-822-5920
E-mail: govrelations@collegeboard.org

Back to top

Institutional Documentation Service (IDOC)

Students
Phone: 305-420-3688
E-mail: help@cssprofile.org
Phone lines are available Monday through Friday, 9 a.m. to 6 p.m. Eastern Time. Service hours are extended January through April to 8 a.m. to 10 p.m. Eastern Time, and are subject to change.

Financial Aid Administrators or High School Counselors
Phone: 800-239-5888
E-mail: help@cssprofile.org

IDOC packets should be mailed to:
The College Board
P.O. Box 4017
Mt. Vernon, IL 62864

Learn more about Institutional Documentation Service (IDOC).

Back to top

Institutional Needs Analysis System (INAS)

11955 Democracy Drive
Reston, VA 20190-5662
Phone: 800-927-4302
E-mail: enrollmentsolutions@collegeboard.org

Learn more about Institutional Needs Analysis System (INAS).

Back to top

College Board International

College Board International provides resources to help students from around the world attain first or undergraduate degrees at top-rated universities and specialized institutions.

45 Columbus Avenue
New York, New York 10023-6992
Phone: (212) 373-8738
E-mail: International@collegeboard.org

Learn more about College Board International.

Back to top

Membership

For all questions and comments about College Board Membership please email membership@collegeboard.org.

Back to top

MyRoad

45 Columbus Avenue
New York, NY 10023-6992
Phone: 888-331-8300
Contact MyRoad.

Learn more about MyRoad.

Back to top

National Hispanic Recognition Program (NHRP)

National Hispanic Recognition Program
c/o College Board
11955 Democracy Drive
Reston, VA 20190-5662
Phone: 877-358-6777
Fax: 703-842-8379

Back to top

PowerFAIDS

11955 Democracy Drive
Reston, VA 20190-5662
Phone: 571-485-3000
Fax: 571-485-3099
E-mail: enrollmentsolutions@collegeboard.org

Learn more about PowerFAIDS.

Back to top

PSAT/NMSQT

PSAT/NMSQT for K-12 Professionals
E-mail: psat@info.collegeboard.org

PSAT/NMSQT Office
P.O. Box 6720
Princeton, NJ 08541-6720
Phone: 888-477-7728 (Counselor Hotline)
International Callers: 609-771-7070
Fax: 610-290-8979
TTY: 609-882-4118
Phone lines are available between 8 a.m. and 4 p.m. Eastern Time. The phone lines are busiest between 11:30 a.m. and 1 p.m. Note: the hours are extended through 6 p.m. during periods of high call volume in mid-October and early December.

PSAT/ NMSQT Student and Parent Inquiries
E-mail: psathelp@info.collegeboard.org

PSAT/NMSQT Office
P.O. Box 6720
Princeton, NJ 08541-6720
Phone: 866-433-7728
International Callers: 212-713-8105
Fax: 610-290-8979
TTY: 609-882-4118
Phone lines are available between 8 a.m. and 4 p.m. Eastern Time. The phone lines are busiest between 11:30 a.m. and 1 p.m. Note: the hours are extended through 6 p.m. during periods of high call volume in mid-October and early December.

Back to top

PSAT/NMSQT Services for Students with Disabilities (SSD)

PSAT/NMSQT Services for Students with Disabilities
P.O. Box 6226
Princeton, NJ 08541-6226
Phone: 609-771-7137
Fax: 609-771-7944
TTY: 609-882-4118
E-mail: ssd@info.collegeboard.org
Phone lines are available between 8 a.m. and 4 p.m. Eastern Time.

Back to top

ReadiStep

Phone: 877-797-3234
International Callers: 212-520-8570
Fax: 212-713-8143
E-mail: readistep@collegeboard.org

Phone lines are available Monday to Friday between 8.30 a.m. and 8 p.m. Eastern Time.

Back to top

Research Notes

To receive a catalog of research reports available for purchase, e-mail your request to researchmailbox@collegeboard.org or call 212-713-8088.

Back to top

SAT Readiness Program

For general questions:

For subscribers with technical questions about The Official SAT Online Course™:

Back to top

Scholarship Search

Questions and comments about the Scholarship Search? Complete this e-mail form. Learn more about Scholarship Search.

Back to top

Services for Students with Disabilities (SSD)

College Board Services for Students with Disabilities
P.O. Box 8060
Mt. Vernon, IL 62864-0060
Phone: 609-771-7137
Fax: 866-360-0114
TTY: 609-882-4118
E-mail: ssd@info.collegeboard.org
Phone lines are available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time.

Learn more about Services for Students with Disabilities.

Back to top

SpringBoard

45 Columbus Avenue
New York, NY 10023
Phone: 877-999-7723
Fax: 646-607-2881
E-mail: SpringBoard@collegeboard.org

Learn more about SpringBoard.

Back to top

Summary Reporting Services (SRS)

To contact SRS, we recommend you e-mail srs@info.collegeboard.org.

Back to top

Student Search Service (SSS)

11955 Democracy Drive
Reston, VA 20190-5662
Phone: 866-499-5357
Fax: 703-787-6796
Email: SearchCustomerService@collegeboard.org

Questions and comments regarding SSS should be directed to your College Board Regional Office. Learn more about Student Search Service.

Back to top